Privacy policyLast updated: 05.02.2024
This Privacy Policy explains how Lamed Florastream OÜ collects, uses, stores and protects personal data when you visit our website, contact us, submit a request or communicate with us regarding our trade and logistics services.
Lamed Florastream OÜ respects your privacy and processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
Data controller
The data controller responsible for the processing of personal data through this website is:
Lamed Florastream OÜ
Email:
info@lamedflora.comPhone: +372 5456 5904
For any questions regarding this Privacy Policy or the processing of your personal data, you may contact us using the details above.
What personal data we collect
We may collect personal data that you provide to us directly through the website, contact forms, email, phone communication or other business communication channels.
This may include:
Name and surname
Company name
Position or department
Business email address
Phone number
Country and city
Company address, if provided
Details of your request
Product or service requirements
Delivery or logistics information
Documents or files submitted by you
Any other information you choose to provide
We may also collect limited technical information when you visit our website, including:
IP address
Browser type and version
Device information
Operating system
Website usage data
Pages visited
Date and time of visit
Cookie and analytics data, where applicable
How we use personal data
We process personal data for the following purposes:
To respond to your requests and inquiries
To prepare commercial communication and offers
To process product, supply, warehouse or logistics-related requests
To communicate with you regarding trade and logistics operations
To coordinate documentation, shipment or service-related information
To manage business relationships with clients, suppliers and partners
To improve our website and communication processes
To ensure website security and technical functionality
To comply with legal, accounting, tax, trade or regulatory obligations
To protect our legitimate business interests
We do not sell personal data.
Legal basis for processing
Depending on the situation, we may process personal data based on one or more of the following legal grounds:
Performance of a contract or steps prior to entering into a contract
Compliance with legal obligations
Our legitimate business interests
Your consent, where consent is required
Protection of legal claims or business interests
Our legitimate interests may include responding to business inquiries, maintaining business communication, managing supplier and client relationships, ensuring website security and supporting trade and logistics operations.
Contact forms and business inquiries
When you submit a request through our website, we process the information provided in order to review your request and respond to you.
This may include information related to product categories, quantities, specifications, documentation requirements, warehouse needs, delivery conditions and other details necessary to understand and process your inquiry.
Please do not submit sensitive personal data through the website unless it is strictly necessary for your request.
Business communication
If you contact us by email, phone or other communication channels, we may store and process the information contained in that communication.
This is necessary to respond to your message, manage the business relationship, prepare offers, coordinate documents or support ongoing supply and logistics operations.
Documents submitted to us
In some cases, clients, suppliers or partners may provide documents related to a business request, shipment, company verification, product specification or logistics operation.
Such documents may contain personal data, including names, contact details, job titles, signatures or company representative information.
We process such data only for the purpose for which the documents were provided, including business communication, transaction coordination, documentation support, logistics preparation, compliance review or record-keeping.
Cookies and analytics
Our website may use cookies or similar technologies to ensure proper website functionality, improve user experience, analyze website traffic and support security.
Cookies may collect technical information such as browser type, device information, pages visited, session data and interaction with the website.
Where required by law, we will request your consent before using non-essential cookies.
You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.
Who we may share personal data with
We may share personal data only when necessary for legitimate business, legal or operational purposes.
Personal data may be shared with:
Suppliers
Warehouse operators
Logistics and freight partners
Customs, export or documentation service providers, where applicable
IT service providers
Website hosting providers
Email and communication service providers
Accounting, legal or compliance advisers
Public authorities, where required by law
We only share the information necessary for the relevant purpose.
International data transfers
As Lamed Florastream OÜ supports trade and logistics operations across Europe and Asia, personal data may be transferred or made available to business partners or service providers located outside the European Economic Area where necessary for a specific transaction, shipment, documentation or logistics operation.
Where required, we take appropriate measures to ensure that such transfers are carried out in accordance with applicable data protection requirements.
Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected.
Retention periods may depend on:
The type of request
The nature of the business relationship
Contractual requirements
Accounting and tax obligations
Trade and logistics documentation requirements
Legal limitation periods
Compliance or regulatory obligations
When personal data is no longer required, we delete it or anonymize it where appropriate.
Data security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.
These measures may include access control, secure communication tools, internal data handling procedures and restricted access to business documents.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of data transmitted through the website.
Your rights
Depending on applicable data protection laws, you may have the following rights regarding your personal data:
Right to access your personal data
Right to request correction of inaccurate data
Right to request deletion of personal data
Right to restrict processing
Right to object to processing
Right to data portability, where applicable
Right to withdraw consent, where processing is based on consent
Right to lodge a complaint with a data protection authority
To exercise your rights, please contact us at:
info@lamedflora.comWe may need to verify your identity before responding to your request.
Marketing communication
We may use your contact details to send business-related communication if you have requested information from us, are our existing business contact or have otherwise provided your consent where required.
You may request that we stop sending marketing or promotional communication at any time by contacting us at
info@lamedflora.com.
Links to third-party websites
Our website may contain links to third-party websites. Lamed Florastream OÜ is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policies of any external websites you visit.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, legal requirements or data processing practices.
The updated version will be published on this page with the revised “Last updated” date.
Contact us
If you have any questions about this Privacy Policy or how we process personal data, please contact us:
Lamed Florastream OÜ
Email:
info@lamedflora.comPhone: +372 5456 5904